This Privacy Policy describes how our Conservatory collects, uses, and protects the personal data of website visitors and customers.
The protection of your personal data is of utmost importance to us, and we comply with Regulation (EU) 2016/679 (GDPR).
1. Data Controller
The data controller is the Meligalas Conservatory of Matoula Filou
Address: Pigadas 10, Meligalas, 24002
Contact Email: leo.filos@gmail.com
Phone: 6977240143
2. What data we collect
When you browse or make a purchase, we may collect:
- Full Name
- Email address
- Phone number
- Billing information (Company Name, VAT number, Tax Office – only if an invoice is requested)
- Payment details (via a secure payment provider)
- Order details for lessons or tuition fees
We do not store credit card details on our servers.
3. Purpose of Processing
Data is used for:
- Processing and completing orders
- Communication regarding lesson scheduling
- Issuing receipts or invoices
- Compliance with tax obligations
- Providing customer support
4. Payments
Online payments are made through a secure payment provider (e.g., Stripe / Viva / Bank Transfer).
Card details are handled exclusively by the payment provider and are not stored by the Conservatory.
5. Lessons & Attendance
Lessons are provided in person at the Conservatory.
Personal data is used exclusively for the organization and management of the lesson schedule.
6. Cookies
The website uses cookies for:
- The proper functioning of the online store
- User login management
- Improving the browsing experience
You can disable cookies from your browser settings.
7. Data Sharing
Personal data is not sold or shared with third parties, unless:
- Required by law
- Necessary for payment completion
- Necessary for tax compliance
8. Data Retention
Data is retained for as long as required by tax and commercial law.
9. User Rights
You have the right to:
- Access your data
- Rectification
- Erasure (where permitted by law)
- Restriction of processing
- Lodge a complaint with the Hellenic Data Protection Authority
For any request, you can contact us at [email].
10. Amendments
The Conservatory reserves the right to amend this policy at any time, with notification via the website.
